Summary
Evidence Packs let you download a document that captures a whole conversation — the response, the supporting material behind it, and a record of what happened. They’re designed to make it easier to review how an answer was formed and keep a clear record of what was generated.
Use Case
Scenario
A council receives a freedom of information request and needs to show how an AI-assisted response was put together before it’s released. An FE college is asked to detail how its Quality Improvement Plan was written and wants a record of the conversation, the supporting material, and the resulting output. In both cases, the Evidence Pack provides a downloadable record that supports review, traceability and internal assurance.
Benefits
- Makes it easier to inspect the material behind a whole conversation
- Improves traceability of AI-assisted responses
- Supports internal checking before information is shared externally
- Provides a downloadable record for audit, review, or governance purposes
Walkthrough
Open the conversation
- Open the conversation you want to review.
- Either from one you are working on or via the History tab to go to an old conversation.
Create the evidence pack
- Go to the top menu in the Platform.
- Select Tools.
- Choose Evidence pack.
- The document downloads automatically.
Review what the Evidence Pack shows
- Open the downloaded document.
- Interaction record — the evidence ID, the date and time, the assistant used, the question you asked, and what was searched for as a result.
- Response as generated — the response text exactly as it appeared in the conversation.
- Source grounding — how many passages were found, how many were actually used in the answer, and which documents were consulted.
- Generation configuration — the technical settings used to produce the response.
- Disposition record — a log of what happened during the conversation.
- Integrity and verification — a reference you can use to confirm the document hasn’t been altered, plus storage details and a machine-readable version for use in other systems.
Notes
- Evidence Packs are generated for a whole conversation, not a single isolated message.
- The pack downloads as a document from the conversation interface.
- The feature supports review and traceability, but it doesn’t replace your own judgement.
- If a conversation depends on information that has changed since the pack was generated, it may not reflect the current position.