Introducing KnowledgeFlow™
With KnowledgeFlow™ all of your data and information becomes more accessible and useful. Powered by Chat GPT, it’s trained to look across multiple sources to give accurate and comprehensive answers. And every response shows where the information came from so you can trust the results.
How KnowledgeFlow™ works for your organisation.
KnowledgeFlow™ works by loading and analysing your organisation’s documents and data, turning them into a searchable knowledge base that AI can use to answer complex questions with evidence-backed responses. It provides multiple specialised AI “Assistants” that you can switch between.
Each Assistant is trained to solve a specific problem. They use advanced document processing and RAG AI to find and cite the most relevant information from your content. The platform is then embedded into your Teams so staff can upload and analyse documents, ask questions, and generate outputs directly in a chat-style interface.
1. Upload and Configure
Documents become searchable knowledge base.
> Upload PDFs, Word docs and images
> Configure your AI Assistants
> Set domain expertise areas
> Define custom question sets
2. Ask and Analyse
AI that understands your specific content.
> Switch between AI Assistants
> Ask complex questions
> Analyse documents and images
> Get contextual responses
3. Get Smart Results
Evidence-backed responses you can trust.
> Accurate answers with citations
> Quick action buttons
> Export to email / WhatsApp
> Conversation history
For Business Users
> No technical setup required
> Instant access to company knowledge
> Problem specific AI Assistants
> Automated report generation
For IT Administrators
> Centralised configuration management
> Azure and AWS Multi-tenant deployment support
> Enterprise security and compliance
> ISO 42001 and 27001 certified
Why choose KnowledgeFlow™ AI
Leading-edge AI application
Moving at the speed of the best AI application is hard. Our in-house team are always applying the very latest knowledge of using RAG AI to create, calibrate and customise the right platform to drive your outcomes.
Sector problem solvers
We focus on problems, not just technology. Our platform and all of our products are designed and embedded by sector experts, to solve specific problems, and to drive visible and measurable improvement.
Security and control
We are passionate about the potential of AI, but we know that it brings new risks and complexities to organisations. We give you greater control. We are obsessive about privacy, security, auditability, and reliability.
How does it work?
KnowledgeFlow™ is sophisticated, enterprise-grade AI chat platform built in Azure or AWS. It has multi-persona support, advanced document processing, and Retrieval-Augmented Generation (RAG) capabilities.
In simple terms, we work with you to identify the key tasks and recurring problems in your business where AI has the potential to transform outcomes.
We then build our KnowledgeFlow™ platform into your workflow, giving your teams access to indispensable assistants that help them do better work, more easily.
Here are some of the key features of KnowledgeFlow™.
Multi-Persona AI System
Create an unlimited number of specialised AI Assistants as standard, including Private ChatGPT. Dynamic Persona switching during conversations. Persona-specific knowledge with specialist domains and capabilities.
Advanced Document Processing
Multi-format support including PDF, Word, text files and images. Real-time processing – upload and instantly analyse documents. Vector embeddings for advanced semantic search capabilities. Image extraction from PDFs for AI vision analysis.
Intelligent Search and RAG
Hybrid search combines Cognative Search with local vector databases. Automatic citation of sources with proper attribution. Context-aware responses relevant to uploaded documents. Multi-mode search supports search-only, hybrid, private, and internet-enabled modes.
Modern User Experience
Responsive mobile-first design built with React and Tailwind CSS. Real-time streaming for immediate feedback. Action toolbar enables quick formatting and outputs. Chat history – persistent conversation management with Azure Cosmos DB. Customisable branding with full white-label support.
Enterprise Azure Integration
Azure OpenAI Service: GPT-4 and embedding models with enterprise security. Azure Cognitive Search: Scalable search with semantic capabilities. Azure Active Directory: Enterprise authentication and authorization. Azure Container Apps: Scalable, serverless hosting with auto-scaling. Azure Cosmos DB: Global chat history and metadata storage. Azure Blob Storage: Secure document storage and retrieval
