AI – keeping up with what it can do for housing associations and tenants
What can AI actually do for a housing association, and how do you tell a good idea from an expensive one? This session offers a practical, jargon-free tour of what associations are really using AI for, how the technology behind the credible tools works, where the regulatory lines sit, and the watch-outs worth knowing before you commit. And we hear about one association’s use of AI to tackle a significant backlog in housing applications.
Kieron White, Leading AI Ltd and Alistair Reid, Customer Service and Engagement Team Leader, West of Scotland HA
